{"id":436,"date":"2023-03-31T10:19:00","date_gmt":"2023-03-31T08:19:00","guid":{"rendered":"https:\/\/demo.apidata.fr\/?p=436"},"modified":"2024-06-17T10:49:56","modified_gmt":"2024-06-17T08:49:56","slug":"le-middle-office-au-coeur-de-la-transformation-assurance","status":"publish","type":"post","link":"https:\/\/www.apidata.fr\/index.php\/le-middle-office-au-coeur-de-la-transformation-assurance\/","title":{"rendered":"Le Middle Office est au c\u0153ur de la transformation de l\u2019assurance"},"content":{"rendered":"\n

Le secteur de l\u2019assurance est soumis \u00e0 un certain nombre d\u2019\u00e9preuves qui peuvent appara\u00eetre structurantes, comme l\u2019adaptation aux contraintes r\u00e9glementaires et concurrentielles dans un contexte inflationniste. Quelle que soit l\u2019organisation choisie, la conformit\u00e9, l\u2019excellence op\u00e9rationnelle et la performance vont dor\u00e9navant reposer sur la qualit\u00e9 du\u00a0middle office\u00a0et son industrialisation. C\u2019est la conviction de l\u2019assurtech Apidata, qui en a fait le c\u0153ur de son activit\u00e9.<\/em><\/mark><\/p>\n\n\n\n

La r\u00e9volution \u00e0 l\u2019\u0153uvre n\u2019est pas que digitale. Elle est aussi financi\u00e8re et r\u00e9glementaire : la mise en conformit\u00e9 avec Solvabilit\u00e9 2, DDA (Directive distribution en assurance), RGPD (R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es), LCB-FT (Lutte contre le blanchiment des capitaux et le financement des terrorismes) et, demain, CSRD (Corporate Sustainability Reporting Directive) am\u00e8ne de nombreux acteurs de la sph\u00e8re assurantielle \u00e0 faire des choix tout en veillant \u00e0 s\u00e9curiser leur c\u0153ur de m\u00e9tier. C\u2019est ainsi qu\u2019ils sont amen\u00e9s \u00e0 d\u00e9ployer des strat\u00e9gies de type multicanal en distribution et multigestion.<\/p>\n\n\n\n

S\u00e9curiser<\/strong> son activit\u00e9<\/h2>\n\n\n\n

Le m\u00e9tier de l\u2019assureur est de porter des risques en toute s\u00e9curit\u00e9 financi\u00e8re. C\u2019est la mission des \u00e9quipes actuarielles, du contr\u00f4le interne, de la gestion des risques et de la conformit\u00e9. \u00ab Le middle office tel que nous le d\u00e9finissons contr\u00f4le l\u2019ensemble de la cha\u00eene de valeur \u00bb<\/em>, explique Christophe Burlot, Directeur g\u00e9n\u00e9ral d\u2019Apidata.<\/p>\n\n\n\n

Paradoxalement, la transformation digitale du middle office<\/em> s\u2019engage avec un temps de retard sur celle du front office<\/em> (la relation client) et du back-office<\/em> (la gestion des contrats et des sinistres). \u00ab Nous pensons pourtant qu\u2019elle est cruciale \u00bb<\/em>, poursuit Christophe Burlot. D\u2019autant plus cruciale qu\u2019elle doit permettre de contr\u00f4ler et de piloter uniform\u00e9ment l\u2019ensemble des activit\u00e9s ind\u00e9pendamment des organisations, cl\u00e9 de la r\u00e9ussite. \u00ab Avoir un seul outil de pilotage garantit la s\u00e9curisation compl\u00e8te de son activit\u00e9 \u00bb<\/em>, observe Christophe Burlot.<\/p>\n\n\n\n

Garder le contr\u00f4le<\/strong><\/h2>\n\n\n\n

\u00ab L\u2019assureur doit \u00eatre ma\u00eetre de son mod\u00e8le de traitement des donn\u00e9es et donc de la valorisation de ses portefeuilles, la d\u00e9l\u00e9gation n\u2019emp\u00eache nullement cette ma\u00eetrise ! \u00bb<\/em> Un assureur qui d\u00e9cide de d\u00e9l\u00e9guer la gestion ne doit pas perdre le contr\u00f4le de ses risques techniques.<\/p>\n\n\n\n

L\u2019environnement r\u00e9glementaire appara\u00eet comme une obligation alors qu\u2019il vient rappeler cette exigence de pilotage, fondamentale.<\/p>\n\n\n\n

Gagner en agilit\u00e9<\/strong><\/h2>\n\n\n\n

Disposer d\u2019un middle office automatis\u00e9 et performant permet \u00e9galement de gagner en agilit\u00e9. \u00ab Le porteur de risque doit pouvoir s\u2019adapter aux contraintes de march\u00e9 en toute s\u00e9curit\u00e9<\/em>, explique Christophe Burlot. Il peut d\u00e9cider soit d\u2019externaliser certaines activit\u00e9s de distribution, de gestion soit de les r\u00e9internaliser. \u00bb<\/em><\/p>\n\n\n\n

C\u2019est sans doute le meilleur moyen de s\u2019adapter \u00e0 un march\u00e9 en mutation de plus en plus rapide, alors que les courtiers et les d\u00e9l\u00e9gataires de gestion ont r\u00e9ussi \u00e0 prendre les assureurs de vitesse gr\u00e2ce \u00e0 leur agilit\u00e9 et \u00e0 la performance de leurs organisations.<\/p>\n\n\n\n

De plus la diversification des canaux de distribution et la personnalisation des offres d\u2019assurance accroissent consid\u00e9rablement les besoins en termes de collecte et de traitement des donn\u00e9es.<\/p>\n\n\n\n

Am\u00e9liorer ses performances op\u00e9rationnelles<\/strong><\/h2>\n\n\n\n

S\u2019il en d\u00e9coule des points pr\u00e9c\u00e9dant la n\u00e9cessit\u00e9 d\u2019int\u00e9grer le middle office comme un \u00e9l\u00e9ment d\u00e9terminant de la cha\u00eene de valeur, il reste \u00e0 construire ou imaginer le mod\u00e8le qui permettra de r\u00e9pondre uniform\u00e9ment aux fonctions cl\u00e9s de l\u2019assureur : actuariat, conformit\u00e9, audit interne et gestion des risques, sans entra\u00eener de d\u00e9rive budg\u00e9taire.<\/p>\n\n\n\n

Appr\u00e9hender cette activit\u00e9 au travers d\u2019un \u00e9cosyst\u00e8me<\/a> modulaire et ouvert o\u00f9 chacun des acteurs serait consid\u00e9r\u00e9 comme un contributeur m\u00e9tier pouvant disposer ou mettre \u00e0 disposition de l\u2019information qualifi\u00e9e est la vision Apidata du middle office.<\/p>\n\n\n\n

\u00ab Pour toutes ces raisons, je suis convaincu que la qualit\u00e9 du middle office est au c\u0153ur de la transformation de l\u2019assurance et cela ne peut s\u2019envisager que par son industrialisation \u00bb<\/em>, conclut Christophe Burlot. <\/p>\n\n\n\n

Retrouvez l’article sur le site de L’Argus de l’assurance<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Le secteur de l\u2019assurance est soumis \u00e0 un certain nombre d\u2019\u00e9preuves qui peuvent appara\u00eetre structurantes, comme l\u2019adaptation aux contraintes r\u00e9glementaires et concurrentielles dans un contexte inflationniste. Quelle que soit l\u2019organisation choisie, la conformit\u00e9, l\u2019excellence op\u00e9rationnelle et la performance vont dor\u00e9navant reposer sur la qualit\u00e9 du\u00a0middle office\u00a0et son industrialisation. C\u2019est la conviction de l\u2019assurtech Apidata, qui […]<\/p>\n","protected":false},"author":1,"featured_media":1577,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"yoast_head":"\nLe Middle Office est au c\u0153ur de la transformation de l\u2019assurance - Apidata<\/title>\n<meta name=\"description\" content=\"La transformation de l'assurance d\u00e9pend de la qualit\u00e9 et de l'industrialisation du Middle Office pour relever les enjeux des assureurs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.apidata.fr\/index.php\/le-middle-office-au-coeur-de-la-transformation-assurance\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Le Middle Office est au c\u0153ur de la transformation de l\u2019assurance - 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